Service-Disabled Veteran-Owned

Mission-Ready
Contact Center
Solutions

Veteran-led remote agent, virtual receptionist, and contact center services — built for government agencies and commercial clients who demand reliability.

24/7
Always-On Coverage
100%
U.S.-Based Agents
SDVOSB
Certified Veteran-Owned
Remote
Scalable Virtual Workforce
SDVOSB Certified
SAM.gov Registered
HIPAA Compliant
Texas-Based Operations

Contact Center & Agent Services

Scalable, reliable solutions from inbound answering to full-scale contact center operations — all powered by U.S.-based remote agents.

Virtual Receptionist

Professional live answering with custom call scripts, warm transfers, message taking, and appointment scheduling — your callers never know they're not in-house.

Live AnsweringSchedulingAfter-Hours

Remote Agent Staffing

Fully managed remote agents trained on your systems and processes. Scale up or down without the overhead of hiring, training, and managing in-house teams.

Dedicated AgentsScalableManaged

Omnichannel Support

Voice, chat, email, and SMS support integrated with your CRM. Consistent customer experience across every communication channel.

VoiceChatEmailSMS

Government Contact Centers

Set-aside eligible contact center operations for federal, state, and local agencies. Compliant with government security and data handling standards.

FederalState & LocalSet-Aside

IT Help Desk

Tier 1 and Tier 2 technical support and help desk services. Ticketing, troubleshooting, escalation management, and knowledge base maintenance.

Tier 1-2TicketingEscalation

Back-Office Processing

Administrative support, data entry, document processing, and quality assurance. Reduce overhead while maintaining accuracy and compliance.

Data EntryAdminQA
SDVOSB
Service-Disabled Veteran-Owned Small Business — eligible for federal set-aside contracts
60–70%
LVC share in Joint Venture structure — veteran control with established operational support
4 NAICS
Covering answering services, telemarketing, IT support, and administrative services

Veteran-Led. Mission-Driven. Results-Focused.

LVC combines the discipline and accountability of military service with proven contact center operations.

  • Veteran Leadership

    Founded by a service-disabled veteran with operational experience at Fortune 500 companies and a proven track record in federal contracting.

  • Strategic JV Partnership

    Our Joint Venture with an established contact center operation provides immediate capacity, infrastructure, and trained agents from day one.

  • Set-Aside Eligible

    SDVOSB certification opens dedicated contracting channels across the VA, DoD, and civilian agencies with reduced competition pools.

  • Compliance-First Operations

    HIPAA-ready processes, government security standards, and rigorous QA — because your data and your customers deserve it.

Cross-Sector Expertise

From government agencies to private enterprises, we deliver consistent service quality across every vertical.

Government

Federal, state & local agency support with set-aside eligibility

Healthcare

HIPAA-compliant patient intake, scheduling & after-hours answering

Legal

Client intake, case screening & professional call management

Property Mgmt

Tenant support, maintenance dispatch & leasing inquiries

E-Commerce

Customer support, order management & returns processing

Financial Services

Client support, document processing & compliance-aware operations

Technology

IT help desk, technical support & SaaS customer success

Energy

Dispatch services, field support coordination & customer inquiries

NAICS Codes

Our registered North American Industry Classification System codes for government and commercial contracting.

561421

Telephone Answering Services

Primary code — live answering, message taking, dispatch, and virtual receptionist services

561422

Telemarketing Bureaus & Contact Centers

Inbound/outbound call center operations, lead qualification, and customer engagement

541519

Other Computer Related Services

IT help desk, technical support, and technology-enabled service delivery

561110

Office Administrative Services

Back-office processing, data entry, document management, and administrative support

Ready to Scale Your Operations?

Let's discuss how LVC can deliver reliable, veteran-led contact center solutions for your organization.

Schedule a Consultation

Let's Talk About Your Needs

Whether you're a contracting officer, a prime looking for an SDVOSB teaming partner, or a business that needs reliable call coverage — we're here.

Contact Information

Location
Haslet, Texas
Entity Type
LLC — Service-Disabled Veteran-Owned Small Business

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